Privacy Policy

Introduction

Archmill House Inc. ("we," "us," or "our") is committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, and disclose personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable laws in Ontario, Canada.

By accessing or using our website, www.archmillhouse.com, you agree to the terms of this Privacy Policy. Please read it carefully to understand how we handle your personal information.

1. Information We Collect

We collect personal information that you provide to us directly via email, telephone, forms, chat functions, user registration, contests, surveys, etc. as well as information automatically collected through your interactions with our website. The types of information we may collect include:

  • Personal Information You Provide:

    • Name

    • Email address

    • Username

    • Phone number

    • Address

    • Payment information (if applicable)

    • Information about any complaints, enquiries, and communication you make with us (if applicable)

    • Details of services received from us

    • Photos

    • Any other information you voluntarily submit via forms or communication with us

  • Information Automatically Collected:

    • IP address

    • Browser type and version

    • Device type

    • Pages visited on our website

    • Time and date of your visit

    • Referring website or source

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To provide and improve our products and services

  • To communicate with you, including responding to inquiries or feedback

  • To process transactions and deliver products or services you request

  • To personalize your experience on our website

  • To send you marketing materials, newsletters, or promotions (if you have opted in)

  • To comply with legal obligations, resolve disputes, and enforce our agreements

3. Sharing and Disclosure of Your Information

We do not sell, rent, or trade your personal information. However, we may share your personal information in the following circumstances:

  • With Service Providers: We may share your information with third-party vendors or service providers who help us operate our business (e.g., IT and cloud services, payment processors, marketing providers, website hosting). These third parties are obligated to keep your information confidential and only use it to provide services to us.

  • Legal Requirements: We may disclose your information if required by law or in response to a subpoena, court order, or other legal process.

  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction. We will notify you of any changes to our privacy policy following such a transfer.

4. Data Security

We take reasonable measures to protect the security of your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Under certain circumstances, your personal data that we collect may be transferred to other courites for various purposes.   We have implemented security measures and controls to ensure data remains appropriately protected in these jurisdictions. 

5. Retention of Your Information

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When your personal information is no longer required, we will take steps to securely delete or anonymize it.

6. Your Rights and Choices

In certain circumstances, you have the right to:

  • Request access to the personal information we hold about you

  • Request corrections to any inaccurate or incomplete information

  • Withdraw your consent to the collection, use, or disclosure of your personal information, subject to legal restrictions

If you wish to exercise any of these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that allow us to remember your preferences and improve the functionality of the website. You can disable cookies in your browser settings, but please note that this may affect the functionality of the site.

8. External Links

On our website, you may encounter links to other websites.  Be aware that we are not responsible for the content or privacy practices of these other sites.  We encourage all users to read the privacy notices of any other sites that collect your personal data.

9.  Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page.  Please review this Privacy Policy regularly to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Archmill House Inc.
65 Bittern St., Ancaster, ON  L9G 4V5
Phone:  905.648.7330
Email: info@archmillhouse.com